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The following page displays a list of all the broadband ISP reviews posted by martin42 (display name) to this system. Reviews can be edited by both the author and admins.
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ISP Reviews by martin42

 AAISP (Broadband Fixed Line)
Posted: 17th Apr, 2012    By: martin42
AAISP is a small, friendly ISP that offers excellent, flexible, high speed services for the clueful geek. AAISP's service offering includes free static IPv4 and IPv6 address blocks. And native IPv6 over BT and BE ADSL circuits. And a solid VOIP service that's cheap and flexible. AAISP is not suitable for freetards who just want to download pirate films and MP3's as cheaply as possible. This is because the service is not throttled, censored, or traffic-shaped in any way. Therefore, you have to pay for what you use, because the customer base isn't large enough for lots of "average" users to subsidise the high-volume peer-to-peer users. If you don't like the idea of paying for what you use (rather than leeching off other people) then it's better that you go elsewhere. This is all down to the way that ISPs get charged for data transit over the BT ADSL backbone. Basically downloading really huge files is best not done on AAISP lines between 9-5, Monday to Friday. AAISP's customer service is amazing, and doesn't involve ringing a foreign call centre and queuing on a premium rate number. My favourite example of good customer service is having an extra IPv4 block allocated in real time on a Sunday night by simply chatting to the managing director on IRC. On another occasion, AAISP raised a major incident with BT after I reported a failing line, and they noticed that half of their other customers on the my little rural exchange were also offline. I believe BT came out and changed a DSLAM board within four hours as a result. I've read the occasional negative review here. These seem to be from people who fail to understand that ADSL speed problems are generally due to poor BT lines, poor routers, poor home wiring, or poor ADSL splitters. These are outside the ISP's control (BT simply refuse to improve lines that work but don't offer maximum speed). However, AAISP are really amazing at getting BT to fix things that are actually fixable. So the occasional negative reviews on here are entirely unjustified. AAISP offers support by phone (without premium rate charges), by email, and even better, by IRC. On occasion they have been happy to look at something from their end to help me work out whether I've correctly configured some kit at my end. Generally speaking the fault has almost always been at my end, but if there's a fault at their end, they will spot it and fix it instantly when asked. IRC is simply the best forum for support on really geeky topics. Summary: - Thoroughly recommended if you are a geek. - Not recommended if you just want massive downloads all day long on the cheap.

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