ISP Reviews by roloparry

XILO provided excellent service, but at a cost. When my speeds started to drop (not in a major way) I started to look around for another provider. When I found out that Sky and Talk Talk had LLU enabled my local exchange and I had recently installed SKY HD I thought the price quoted for the `full Sky package` was hard to refuse.

With the increase in speed, saving money each month and truly unlimited service. I'm very happy and can recommend it if you're on a LLU connection.

But watch out for one issue, in my opinion very unfair to the end user. When I switched over to SKY, I requested and received a MAC code, I made a point of phoning SKY to make sure they had received it. XILO informed me that unless the MAC code was used, the service would end up being a cease NOT migration, and I would receive a £30.00 `termination charge`. Sky failed to use the MAC, no amount of e-mails or phone calls to both SKY and XILO could sort it out. The Ofcom should look at this matter. Otherwise very happy with SKY.