No customer service. Can't get through and when you do offshore scripted. Then forum team are now just the same. Do not read problems pad things out with generic questions to avoid issues. I have had continuous issues since I upgraded to 1gb in September 2022. Equipment changed, two cable repulls (first on was done with the wrong cable). Now suffering random reboots at 2am for the second time causing issues with my internal devices waking me up at 2am having lost connection. On top of this they sold me volt in an area with no o2 data coverage due to a faulty mast which is still not fixed. Absolutely rubbish to be honest.
Time With Provider: 23 Years
Package Name: