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The following page displays a list of all the broadband ISP reviews posted by StevenNT (display name) to this system. Reviews can be edited by both the author and admins.
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ISP Reviews by StevenNT

 Hyperoptic (Broadband Fixed Line)
Posted: 08th Feb, 2020    By: StevenNT
I’ve been with Hyperopic since July 2019 after being having to move apartments.
Being able to get this ISP took the sting out the move and signed up with a referral email address on top a summer sale made their 1Gb service very attractive.

Their customer service via Twitter and email is fantastic and actually listen to compared to other ISPs who are just robots referring to routine scripts and they recognise if you’re like someone like me who work in IT Support so knows what they are talking about when it comes to IT and Networking.

Based on my experience in the past 7 months I will not be switching ISPs as I’ve had no downtime, not even a second of it and had nothing but great customer service for any queries no matter how seemingly random or technical the questions are about their service. I was able to order a static IP via email too so didn't have to pick up the phone.

If you are lucky to be able to get Hyperoptic at your apartment and want a referral discount email use the following email address steven@sj2k.net and then during the order process when your asked "How did you hear about us?" select “I was referred” and type in my email address.

Hope this review is helpful and happy to answer questions via email too.

Time With Provider: 7 Months
Package Name: 1Gb Fibre Connection - Broadband Only
Value
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