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The following page displays a list of all the broadband ISP reviews posted by Tim777777 (display name) to this system. Reviews can be edited by both the author and admins.
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ISP Reviews by Tim777777

 TalkTalk Business (Broadband Fixed Line)
Posted: 08th Jan, 2011    By: Tim777777
Half Star Empty Star Empty Star Empty Star Empty Star
You are not alone if you are thinking of leaving Opal after its takeover of Nildram.
The service has deteriorated markedly and I'm off to Andrews and Arnold.

At the same time, assuming they are ok (!), I'm praying that AAISP won't get takenover for at least a few years. I don't really want to spend my time searching for a new ISP.

Time With Provider:
Package Name:
Value
Half Star Empty Star Empty Star Empty Star Empty Star
Speed
Half Star Empty Star Empty Star Empty Star Empty Star
Support
Full Star Empty Star Empty Star Empty Star Empty Star
Services
Half Star Empty Star Empty Star Empty Star Empty Star
 AAISP (Broadband Fixed Line)
Posted: 09th Oct, 2012    By: Tim777777
Full Star Half Star Empty Star Empty Star Empty Star
My experience was not so good with AAISP. In particular, they failed to resolve a problem with my BT line, and I did not find the support provided particularly helpful.

I also found they were not competitive in relation to download limits.

These problems were only resolved when I moved to Xilo, though this may be because the switch to Xilo meant using BE in my local exchange rather than BT.

In general, if a broadband supplier does not fix a recurring problem in a couple of months, it may be time to move.

And yet, the perfect broadband supplier may be forever elusive. For the first time, I have experienced a problem with Xilo - being disconnected twice when trying to contact their technical support. I can't help wondering if most small broadband suppliers struggle once they become more popular. And of course, if they are bought up by one of the major ISPs, service will usually rapidly deteriorate.

Part of the difficulties I have experienced may be due to distance from the exchange (5 km), and it would be nice to think that 4G will (eventually!) provide an answer, except that there may be technical capacity issues ...

In the meantime, I guess wasting time switching suppliers is an inevitability given that none seem to remain that good for that long ...



Time With Provider:
Package Name:
Value
Full Star Half Star Empty Star Empty Star Empty Star
Speed
Full Star Half Star Empty Star Empty Star Empty Star
Support
Full Star Empty Star Empty Star Empty Star Empty Star
Services
Full Star Half Star Empty Star Empty Star Empty Star
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