Package - Absolute (unlimited hahahah)

Bought on promise of unlimited data and where throttling present it would not be as severe as previously, traffic management instead of sliding windows. None of this is true (disclaimer - or so it seems, things could just be broken at Tooway).

I'm told that a number of customers are having similar issues, in some cases even when they are not as heavy as I am in data usage, but I haven't found this anywhere before laying out the money to get this. It's a known issue.

Anyone spending out this much will know that Tooway is just being resold - and are full of dread of the usual 'oh it's not us, we can't control anything' response. Which is exactly what happens.

I have used over 100GB and experienced restrictions - the afternoon through to early morning ranging from 30K to 80K ish, not enough to stream video right in the peak hours. Avonline aren't even sure if I'm being restricted. They have no idea what the policy is and how it works.

Want to manage your use to not get restricted? No go - unlike non 'Absolute' accounts your checkportal doesn't show any usage data. I'm told that the usage window to wait out the restrictions is now a monthly one. Yep, overdo your connection and it's pretty much ruined for the rest of your month. The ABSOLUTE opposite of what Avonline (and other Tooway suppliers) reps try to have you believe. I have taken screenshots of everything possible and have it on good authority that I can disregard the contract if required.

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"20Mbps speeds and unlimited data, available
wherever you live or work. Guaranteed!

Avonline Broadband delivers a whole new internet experience via satellite, allowing you to enjoy movie downloads, catch-up TV, free calls and much more."
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I've transferred more data on our rubbish ADSL within a month just spread over whole days instead, so if you have more than one bedroom, more than one internet user in your house (who doesn't) you might be in for a lot of aggro just trying to do much of any of what they suggest.