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jazzisp's Review for bigblu

 bigblu (Broadband Satellite)
Posted: 14th Jun, 2013    By: jazzisp
Full Star Empty Star Empty Star Empty Star Empty Star
Title: Dont Tooway
I went for satellite ISP due to low speed and unreliable ADSL from BT in our Gloucestershire village. It was a mistake. The signal is unreliable and like with all satellites it will not operate during heavy clouds where you are or where the receiver is, Turin. The irony being Bentley Walker send out emails saying the service is down. Using a VPN is almost a non-starter because you have twice the latency and VOIP is very poor, which is a recognised problem if you search the internet. I called the tech support who were obviously recruited from the local Amish community and said I had to close each browser window before opening the next. At this point it was time to give up, so I paid to get a second ADSL line and kept the satellite for a while. Pleased to say the ADSL is now at 4Mb and quite stable. Have cancelled the 12 month contract with Bentley. Conclusion: if you have no ADSL option then look at Satellite, otherwise forget it. Also forget their speed rating as the latency kills you and regularly takes 20 secs to load a new page on a simple click through, despite a speed rating of 6Mb

Time With Provider:
Package Name:
Value
Half Star Empty Star Empty Star Empty Star Empty Star
Speed
Full Star Full Star Full Star Empty Star Empty Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Half Star Empty Star Empty Star Empty Star Empty Star
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