Reviews » Broadband Satellite » 

bigblu Reviews

Sponsored
☰ Login   /   Signup ⚲ Search
◉ 

Rger Coward's Review for bigblu

 bigblu (Broadband Satellite)
Posted: 03rd Jul, 2018    By: Rger Coward
Title: A COMPLETE FAILURE
Andrew Walwyn,CEO, should be hung drawn and quartered. He couldn't run a piss up in a brewery.

I was a customer of the dreadful Satellite Broadband (Beyond dsl) (who couldn't design a customer friendly dash board and had nobody with any authority answering the telephone) arbitrarily transferred my custom to Eurpasat without consultation or choice.

They were not prepared for our arrival and it took months to even get to pay them properly. They seemed to have many different freelance part time financial managers who didn't know what company or bank account they were running with!!

We (I am assuming there was at least one other customer who was transferred to Euopasat by Satellite Broadband)continued to use the dashboard provided by Satellite Broadband. The data available on that gradually decreased until now we ae blocked from it. We have not been provided with any other dashboard or system for checking data usage or our accounts. This has now been going on for weeks!

Trying to ring them on the telephone is not possible on normal salaries - it takes hours to get a reply. Completely malfunctioning.

How can Andrew Walwyn (is that the right name) the CEO appear in public instead of getting on with his job. They deserve to fail - and my Broadband with it.

Time With Provider:
Package Name:
Value
Speed
Support
Services
Promotion
Cheapest Superfast ISPs
  • Hyperoptic £15.00 (*22.00)
    Avg. Speed 30Mbps, Unlimited
    Gift: Code: BLACKFRIDAY
  • Vodafone £20.00 (*22.00)
    Avg. Speed 35Mbps, Unlimited
    Gift: None
  • TalkTalk £22.50
    Avg. Speed 36Mbps, Unlimited
    Gift: None
  • Plusnet £23.99 (*34.98)
    Avg. Speed 36Mbps, Unlimited
    Gift: None
  • Origin Broadband £24.00
    Avg. Speed 35Mbps, Unlimited
    Gift: None
Prices inc. Line Rental | View All
Helpful ISP Guides and Tips
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
Promotion
The Top 20 Category Tags
  1. BT (2265)
  2. FTTP (1723)
  3. FTTC (1498)
  4. Broadband Delivery UK (1480)
  5. Openreach (1213)
  6. Politics (1211)
  7. Business (1079)
  8. Statistics (952)
  9. Fibre Optic (871)
  10. Mobile Broadband (869)
  11. FTTH (803)
  12. Ofcom Regulation (800)
  13. Wireless Internet (796)
  14. 4G (753)
  15. Virgin Media (735)
  16. Sky Broadband (542)
  17. TalkTalk (519)
  18. EE (502)
  19. Vodafone (393)
  20. Security (367)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules