Toowaydirect service/sales team are truly briliant. They simply bent over backwards to assist with all aspects of set up. The best customer services I have encountered for years.
The actual speeds delivered are at least as much as I paid for : 8.00mbps download and 2.00 mbps up. I live in the wilds of the highlands of Scotland and am delighted with the speeds via the "Ka-Sat" satellite that I get. Am now getting as good broadband as in mainstream towns like Inverness. Before I would get not much more than dial up.
I can use Skype and BBC i/player etc too.

This lot are open helpful and transparent with pricing which is as good as any of the providers if not better.
I am so happy with it all. BT have no plans to improve the miserable service given to the UK's most isolated corners.
I give them top marks. They are worth a good look!