The service is of poor quality, I am currently receiving a download speed of ~0.2mb/s and ping ~900. When the service is operating at anywhere near its advertised speeds, there is the added 'excitement' of the constant drop outs.

The online 'help' is anything but, and even though a number of users report the same problem we are told it is local to our router.

There seems to be no urgency in fixing the problems, or even acknowledge its existence, I assume they are relying on the lack of competition in the areas they operate.

If you have any alternative in a provider, I would strongly recommend you use it.

IF they fix these problems, I will be happy to re-evaluate this review, but for now I stand by it.