I have tryed several other ISP\'s, Orange, AOL, Tiscali, Virgin Media & Eclips. BT have been the best provider i have ever had. They told me i would get 6.5mbps and i get between 6-6.5mbps at all times. I have had to phone customer support on two occasions. one when my computer refused to connect (which turned out to be a dodgy network card) the other was when i couldnt remember my login details for BT Openzone. Both times i was speaking to english native speakers. I dont believe they were based in the UK but i have no problem with that.
I have Option 2 and i do now have BT Vision.

I WOULD RECOMEND BT