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Rob's Review for BT
BT (Broadband Fixed Line)
Posted: 28th Apr, 2008
By:
Rob
Title: They\'re better than most.
This is my experience to date with BT Business Broadband
(*) Speed is as good as it gets for my line - consistently greater than 6.5Mps
(*) Support isn\'t that good - you usually have to go through a tortuous automated phone menu system only to get redirected / cut off at the end of it. You\'re also highly likely to end up speaking to someone in India (No offense).
(*) Line reliability is extremely high - I\'ve only had one 4 hour outage in the last 2-3 years
(*) Cost is higher than other ISPs.. but I\'m ok with that as my line performance is good.
Time With Provider:
Package Name:
(*) Speed is as good as it gets for my line - consistently greater than 6.5Mps
(*) Support isn\'t that good - you usually have to go through a tortuous automated phone menu system only to get redirected / cut off at the end of it. You\'re also highly likely to end up speaking to someone in India (No offense).
(*) Line reliability is extremely high - I\'ve only had one 4 hour outage in the last 2-3 years
(*) Cost is higher than other ISPs.. but I\'m ok with that as my line performance is good.
Time With Provider:
Package Name:
Value
Speed
Support
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