I\'ve been with BT all my internet life (about 10 years now) and I\'m sad to say that as soon as my latest contract is up in July, I\'m off. The reason? dreadful service.

The staff at their so-called support centres in India are simply not technically competent and I\'ve ended up having to resolve all of my problems myself through research and contacts with colleagues.

Trying to get hold of anyone in the UK is impossible and you never end up speaking to the same person twice in India. So sorry BT come July, it\'s goodbye from me.