Been with BT for over three years now since we could first get the 512mb service, the servie ws good and always upgraded as they introduced higher line speeds, ADSL max being the worst upgrade as I had nothing but problems for the first six weeks and BT\'s level of support was horrendous - indian call centres where operators couldn\'t understand let alone help you!!
Promises of callbacks never fulfilled & then capping which they say they have had for some time now but only been enforcing recently which I realised when I received an e mail asking for more money off me, that\'s when I called for my MAC code and moved ISP to seriously internet.