I have just migrated to ICUK and all I can say is AWESOME!!! These guys have been terrific from the beginning providing me advice on how MAC codes work. Today which is a bank holiday monday they guided me on making the changes to my netgear router. I didn\'t have to speak to an indian call center and I didn\'t have to be put on hold and I didn\'t have to call a premium rate number. I spoke to someone with 1 ring they answered and and I spent a total of 3 minutes on the call. I should have left my previous isp years ago. These guys are awesome and refreshing!!! I thought I should post this as I found them on this website. Thankyou ICUK.