Initially contacted them to see if fibre might be available, unfortunately there is still no plan for our cabinet to be upgraded by openreach. As we have 2 phone lines they suggested bonding - we had tried this with a previous provider but it never worked and was expensive at over £100 per month.

After reassurance that we could exit the contract if it didn't work we decided to switch and try their bonded solution (which was massively cheaper) - have to say this is one of the best decisions we have made, the bonding works beautifully and we now get almost 20mbs and have not had a single connection issue.

If you have 2 lines and can't get fibre their bonding is well worth considering, unfortunately they don't seem to have this info on their website which is a great shame as it is a super product.