EE Broadband are one of the worst isp's I have ever used. They might be fine for our mobile phones, but not for broadband! They will traffic shape your internet line and downgrade the service from 13mb, to less than 8mb!

My girlfriend wanted to get the mac code to leave the isp as its in her name, and they did nothing but bully her, reading out terms and conditions to her on the phone! Who do you think you are EE?! It is our right if we want to leave, do you know what, not your right?! I asked her to make sure that they email her mac code, as by law as enforced by Ofcom an ISP can be fined or liable to not handing over the mac code.

Shocking, aggressive woman, no need for it! Your job as a support person is to ask questions, take feedback and move on! Chalk it up you lost another customer EE, move on! Your not in the business of providing professional Internet service, leave it to the independent internet providers!