I was with Titan for almost 4 years, on the "up to" 24 meg service. Things went wrong in May when I started getting frequent disconnects and a line speed dropped to 0.5meg. That took a month to fix, titan blame BT, BT blame Titan.

A month further down the line things got worse and I was getting disconnects, a line speed of 0.25 meg and no internet at all at weekends. This went on for 6 weeks and no fix so I left. As soon as I switched my line speed went to 9/10 meg.

Issues are made worse as their phone lines are often down, they were down for 3 weeks in a row during all this. If you can speak to Abs he's always helpful but it seems like there are bigger problems.

To be fair to them, they gave me a MAC code within hours of requesting it and let me out my contract without any fuss as well as giving me a couple of free days at the end to see me up to the switchover.
- Update....they actually sent me an invoice for the free days at the end and the entanet credit control rep replied "I doubt that very much" when I tried to explain it. charming.