As previous recent posters have said until the transfer to Vispa was 9-10/10 on all fronts.
Since then Id give it a 0 if I could.

Support which used to be great, theyd even call you back, is now non existant. I actually had a £12 bill of phonecalls to these guys, just from number of times I rang trying to get through in the last month I was with them, and all I ever got was a recorded message.

If your thinking of signing up to them just dont, avoid like the plague until you hear theyve turned things around again if they manage to.

Shame, was perfect until recent events :/