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Rob's Review for PlusNet
PlusNet (Broadband Fixed Line)
Posted: 28th Apr, 2008
By:
Rob
Title: Down Hill
I\'m sorry to say that I do not have a good word to say on this company. 2 years ago they were great but now...
Service: constant disconnection problems
Support: used to be fantastic. Now emails are not returned, you are left on hold forever. Now that I am trying to leave their service getting a response is like pulling teeth.
Speed: is currently 1.2Mbps when I pay for 2.2... need I say more.
Cost: I pay ?29.99. As their prices drop they do not automatically adjust existing customers packages. What a down-right SNEAKY way to run a business.
In one word... AVOID!
Time With Provider:
Package Name:
Service: constant disconnection problems
Support: used to be fantastic. Now emails are not returned, you are left on hold forever. Now that I am trying to leave their service getting a response is like pulling teeth.
Speed: is currently 1.2Mbps when I pay for 2.2... need I say more.
Cost: I pay ?29.99. As their prices drop they do not automatically adjust existing customers packages. What a down-right SNEAKY way to run a business.
In one word... AVOID!
Time With Provider:
Package Name:
Value
Speed
Support
Services
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