Metronet have lost the plot since PlusNet take over.
I was with PlusNet several years ago and left them because of their in ability to manage payments correctly. I was wondering how long it would take for it to happen again.
It was the first month of the take over and double usage payments were taken whilst trying to get this resolved they have taken another double usage payment. Finally got the first error resolved and they have now double charge me double for the mail box.
It is obvious that their support do not read the content of the tickets because they have now terminated my registration and cannot tell me why.