Please don\'t make the mistake of getting involved with Plusnet when there are so many others out there, read reviews first. apart from all the problems I have read here about plusnet, when you go to get your MAC they then want back payment for the connection even past a year, I know when I signed up the connection was advertised as FREE but their site has changed and all I get from email support is an arogant,\"read the T&Cs, what do you want to do now?\". I won\'t be blackmailed by these SOBs so I will pay up to get away. DO NOT JOIN PLUSNET!.