I've been with IDNet for more than 4 years now, they are my 18th ISP.

The service beats anything I've experienced before, they deliver what they say they will and support is excellent, real people answering the phone and not a script in sight. Yes, there have been problems in the time I've been with them, many caused by BT, but what ISP doesn't experience technical issues from time to time.

It's possible to talk to the owners of the company, and they have demonstrated a willingness to listen to customers and adjust services to meet needs.

Highly recommended for anyone who wants a quality ISP at a sustainable price.