Ive also been with IDnet since the new year when I admit the service was superb. Unfortunately, recently people have been piling into IDnet because of its excellent reputation. They have moved away from the providers that they have ruined by misuse and are going to do the same here.
My speeds are half what they were when I first went onto Max (was 4.4MB now lucky to get 2.3Mb) in April and recently there have been disconnections and server problems.
IMO they are overstretching themselves and we are going to suffer the consequences.