For anybody considering moving to postoffice for broadband? Don't. The service and reliability is very good don't get me wrong but their customer support is absolutely abysmal. Delayed activation for a week.....2 routers sent to me which both weren't working (had to wait at least a good 2 weeks for the replacement for the 1st broken down router) customer services when I had to phne them about issues regulary not interested and hung up on during calls when I was needing information. If you want a fast/reliable connection then go to the P.O. But don't expect very much support when things go wrong and don't use their own supplied router's.