I have no broadband this morning because of admin errors. Today My service was switched across to Sky. But they have not sent me a sky hub (and they told me yesterday evening that they are not going to send me one as I have been rejected as a customer!).
Their letter of 1 Oct told me I had joined Sky and the hub would be sent to me. I have phoned twice to point out it had not arrived. (Dreadful telephone wait times). I told them what was about to happen, but they didn't seem concerned.
I am left with no internet in a rural area with a poor mobile signal.