Been a very stable connection. Went down twice due to very poor quality tie pairs in local cabinet. Sky did not quibble and immediately sent out Openreach engineers. Openreach were very efficient and friendly. Sky helpdesk were polite and respectful.

Maybe due to the fact that I am an Internet engineer who knew the jargon and had carried out all the customer side tests already.

Additionally sent out replacement router when the power pack died on ours - delivery next day

Had couple of outages but I was able to verify those were due to MSOs