I am one of many who will have been migrated from Be Broadband which was honestly the best ISP I have ever done business with. It's such a shame we have lost another great ISP.
Anyway, as I'm not currently able to afford to migrate somewhere else, I found myself getting migrated to Sky. Going from a 12mbps connection with BE to a 16mbps with Sky. My ping for gaming has gone up from 7ms to 23ms. Speed wise I'm fairly happy, but not when I got an email this week charging me for £45! Normally my bill is around £22/23 mark. I noticed it appeared, according to the bill that I had been charged twice for both my line rental and actual broadband service and the fact I don't have Sky TV. Charging me twice again. Thank you Sky!!!
So I called up the Sky Service center who was nice enough, but when he explained that Sky charge you two months in advance in case you leave!!! WTF?!! I told him I had never ever heard of an ISP doing that sort of disgusting thing in order to force me to stay or force me to leave. I think as far as aggressively making any Ex-BE customers or even Sky customers is absolutely disgusting customer service!!! Once I am able to leave Sky, I will leave! I recommend anyone who has any sense to do the same! Like I said, I've had great speeds, can't fault the service, but the billing account arrangement is terrible! Possibly the worst ISP out there for imposing charges to a customer.
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