Was one of those poor idiots tempted by cheap broadband and calls and tv, plus god knows what else sky would have tried to ram down my throat.

Gave it a try and it was just screw up after excuse, after delay and ended up with me having no service from my old supplier as Sky cut them off but stupidly, forgot to connect themselves or send me a modem.

14 days later, still no phone, no broadband, no router, no nothing

Enough was enough. Their indian call center couldn't care less and didn't know what was going on and put me through to their broadband call center.

This guy kept asking me questions about the non-existent modem, saying i had received it and used the device as they had proof.

I gave up, much like the uk summer and went back to my old provider. Took a good week or two but worked.

Didn't use email so can't comment on that. IF it had connected would have been good value but who knows as i never saw it. Ended up spending money to call them.

Thanks Sky, thanks for nothing.