I hate Sky and everything it represents, however I have had their broadband for 3 years now (I used to switch ISP's every year) I am now paying 7.50 for UNLIMITED internet and that is exactly what it means I regularly download 100 gigs a month (having 5 people in the house with their own PC's) and I have NEVER had a letter saying my usage is excessive.

Why are people reporting that sky traffic shape THEY DO NOT so their reviews are inaccurate in addition to this Sky DO NOT have ANY call centres in India so this is ANOTHER lie Sky use UK call centres and they are in SCOTLAND or up north so the people who say I cant understand the Indian accent are either very ignorant or just STUPID.

I'm on a 20mbit connection and I get around 11mbits I am 750m from the exchange so my speed could be better, i used to be with BE internet and I had speeds of 15mbits so this is a bit of a let down.

I use bittorrent almost 24/7 and get d/l speeds at the maximum speed of my internet connection. There seems to be NO traffic shaping and definitely no peak bandwidth throttling.

Customer service is fine I have had 2 problems with my connection (both were BT failing to inform me that there was upgrades happening on my exchange) Sky were very good and chased the issue up for me. Other than that I have had NO disconnection problems in 3 years.

My only gripe is the speed they should do more to get better speeds as I know I can get faster connection as I did previously with BE internet.