I changed from orange to O2 as i was so fed up of awfull orange customer service. At first internet seemed fine, past couple of months im getting at best 0.2Meg, compaired with 6 on orange. This seems a common problem on the latest reviews.

I called to ask them to improve the speed as it so slow, firstly i was told to check im using the master phone socket and then i have to reset it........ you know the usual rubbish that takes all evening and does nothing - its so frustrating that ISP`s seem to think their customers are idiots.

I call again and speak to a chap who politly informs me that they have too many customers and their system cant cope and that there is nothing they can/will do as it states in the contract terms and conditions that as long as i can get the internet (even though its slower than dial up) they are still forfilling their part if the contract end off

Thanks O2 - great service

If you are looking for a new ISP be very warned... its like going back to 90`s.

Stay away.