Just migrated from PlusNet (950 kbps) on a good day - even though my neigbours are running at 4-5 mbps. They could not in a month of Sundays sort my speeds out. I suspect restrictions were in place myself (they always blame BT or the lines) this is such a cop out. SKY on the other hand are hugely better. Migration was perfect, speeds are much better (3 mbps) average. Can\'t comment on service really as I havent used them yet hence the 5 stars above. Cost, ?10 its a steel. Yes they do restrict you to their router, so what, its top of the range \"Netgear\" 108 Mbps, you can get into the router as follows - Login: admin Pass: sky.