I don't normally write reviews but felt I had to voice my experience of Talktalk after reading so many bad reviews. I have noticed that the larger providers do quite badly in surveys, maybe it's a case of the happy customers have no need to write a review.

Service: ADSL2+ £6.50 + line rental per month

Pros:
Very cheap
No messing about during installation
13Mbs download even at peak time
Not gone down since started in April
Wireless router works well (Huewei model)

Cons:
Nearly 4 week wait to get installed
Upload speed is a bit slow (under 1 Mbs)
Ping is around 40-45ms

Maybe
Call centre in India (does not bother me as they solved my billing problem quickly)I don't really like the idea of overseas call centres but if it keeps my broadband cheap then so be it.