Two months ago I was persuaded to change my phone line to Talk Talk - what a mistake! Earlier this month I had a problem with lots of noise on the line and after many calls to support in India who kept telling me there was nothing wrong, I eventually persuaded them to send out an engineer (once i agreed that I would pay if it was my problem). Anyway to cut a long story short and after numerous phone calls, and a further visit of the Talk Talk engineer who confirmed exactly the same problem, eventually a BT engineer came and found the fault was on a telegrapgh pole 200m from the house. Problem solved EXCEPT I have been charged for the original visit - now I am going to have to spend hours again on the phone to India to get the charge dropped - I am not staying a day longer than I have to with this useless company