I can\'t describe how awful Talktalk\'s customer service is.Technical support is 50 pence a minute and can eat away any savings you may have made on their line rental.The customer services line is perpetually busy and you may be kept on hold for more than 30 minutes.Communication is virtually non-existant.I e-mailed for a MAC code and for 6 weeks was unaware of what was going on.Eventually I got it after 6 weeks and much to my surprise ,I was continued to be billed even after I had migrated to another provider.I wrote several letters sent by registered mail none of which were answered.Stay away if you value your sanity !