For years I was a contented customer of ADSL24. I didn't bother them and they didn't bother me.

When they sold out to COMS I sat it out and put up with a few hiccups till things settled down.

But as soon as my account was acquired by Timico, things went to hell in a handbasket. Speeds were erratic, the line would drop out and trying to get Timico to fix anything proved hopeless. Their habit was to blame BT or - oh! no! TalkTalk - which it turns our who Timico was wholesaling from.

Realizing I was on a loser I terminated Timico and went with a BT high speed offer that was cheaper AND about 10 times faster.

Timico never once asked me why I was leaving or what could they do to remedy matters. They obviously didn't care about losing me as a customer, which means they may not care about losing you either. Caveat Emptor.

All this outfit was interested in was squeezing their last pound of flesh out of me. The latest attempt at preserving credibility is a bill for £1.11 because apparently (they claim) my 30 days notice wasn't completely covered by the last cheque I sent them. What a pathetic bunch! How petty! Never once did they offer compensation for the crappy service I encountered.

Oh! and they stuck £2.50 on for the administration fee for processing my cheque! Can you believe it?