Timico is simply not Fit for Purpose for supplying to the home market. Since joining their network speeds have decreased, the upload speed has gone down loads, there are vastly higher pings and media buffering which is a problem. Forget trying to use Voip with them as the third world performance is astonishingly bad. You can expect long down times too as there is zero out of office hours support available to home customers as standard which is ludicrous unless you pay more. I would not recommend Timico to home users as its overpriced, slow and has devicive support policies plus there are extra charges for everything. The customer support is very human which are unfortunately strangled by poor policies implemented by a money grabbing management in my opinion and not the best of networks.