I contacted Timico for the sake of transferring a domain to a different registrar. We requested they send the needed auth-codes to the admin contact associated with the domain. unlike every other registrar I have dealt with, they do not have an online control panel. Myself and the admin contact have emailed and phoned several different people for over a week now and still have been unable to get the required codes.
They seem unaware of and could care less about ICANN regulations governing registrars. Specifically the regulation requiring them to send the auth-code within 5 calendar days of the request. They finally did send some codes but they were invalid. Unfortunately ICANN does not provide assistance with troublesome registrars so our options for perusing this are limited.
I would definitely think twice about doing any business with this organisation.
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