no faults i like when i ring them and an English bloke speaks to me i use 250 to 300 gig a month if i have had a problem its been my folt and soon sorted..every now and again bt ring me (ihave a bt line) and ask if they can interest me in changing to them i ask them about a fair usage policy .they say they have one but not divulge what it is and when i say i can use 300gig a month i am greeted by silence and then HOW MUCH HOW THE HELL DO YOU USE THAT MUCH easy the twines both have tablets and watch youtube all day the wife is Thai and watch Thai soaps on youtube all day then 2 older sons gaming and then me often 6 devices