Very easy to change to XILO, Interface is excellent. Billing and set-up easy to understand.

I opted for Pro 16 LLU option, would have gone with pro 24, but have some existing line problems so 16meg will be some achievement. Will probably upgrade to 24 after my 1st contract.

Just recieved router, with plenty of time to spare before switch-over.

Perma-care from Matt, on XILO community forum and on here. TBH, feels a lot better than dealing with multinationals, so far feels like the customer matters and price beats BT(if u have been daft enough to be loyal to BT, 30 year old account).

Will Update info as i go

Update 1, Exceptional service, also would like to take the opportunity to thank this site.
I dont want to go into too much detail, as i guess this is one of the reasons people are so kind with reviews of this ISP. Suffice to say they have just saved me around £200. Wow thanks, this has gotta be some of the best levels of customer CARE, in the whole of industry. 1. XILO, 2. Dyson, 3. EVGA ? best 3 in my experience, others may have different experience.

Update 2, Flawless change-over and synced at 5.17Meg, twice the speed of old isp.
Eventually was able to speak to a real person at BT, i had to change my Direct Debit (i tried to use auto-option on telephone, it did not offer me an option to decrease my payments and suggested i should increase payment, to £50. True payment amount £15 (approx). To his credit the scottish guy i spoke too, was brilliant and sorted my problem in a couple of minutes. Honestly, BT has really let me down. I have read reviews from people here saying they getting a great deal as new customers. In my opinion, this is because they use LOYAL customers to subsidise new deals. I think we should not allow them to use the name British anymore, they get so much Kudos from it, and it is not deserved or reflects British standards of service. XILO is the epitomy of British levels of CARE. BT also charge you 3 months in advance on direct debits, only discovered this when had time to sit-down and scrutinise my bill.

Update 3, 10 Stars XILO/UNO
http://www.pingtest.net/result/48258086.png
Hitting steady 8 compared to 2.2, and things have not settled down yet. 1st time i have ever been able to complete packet loss section of a pingtest(a month ago i didn't know what a speedtest was,heheh.) thanks again ISPrUK, guided me through the mist. A totally honest consumer based site, 10 Stars also. saved me a good bit of money.