I switched to Xilo Pro 16 Office (C&W LLU) from PlusNet (BT based) in mid September. The order process was straightforward, it was turned on the day it was due with very little downtime. Even got a phone call asking me if I've got connected up OK.

The connection is great, the download speeds are consistantly close to the sync speed any time of day or night.

The support service is great, both before and after sign up, with response times usually within an hour, even at night.

Value for money, the product is outstanding, nearly half the price of what I was paying before.

Top marks.