Don't do it Virgin migration from NTL is terrible. Having done exactly that broadband speeds have significantly dropped despite going from 512k to 8meg - singularity change? They have also just deleted our email accounts without proper warning in writing or by email "because of privacy laws" according to their "customer service" rep. We were told they needed to be changed but "nothing needs to be done now". It's all being done as cheaply as possible - why not transfer all ntlworld e-mail accounts over to virgin.net and ping any emails from the old to the new? because they need to buy the new Lost for their poor alternative to Sky1. Muppets