Ahhh!!! This now truly sucks. Joined Virgin.Net in Jan 2005. Absolutely superb service till early this year (when it took over NTL. Initially was on the 1mb package & they upgraded me to the 2mb for free. Loving this, I upped for their 8mb package.
This month, my 8mb line barely gives me 128k speed. Infact uploading is faster then downloading. Hmmm... Numerous emails sent and no reply received. Called their rather expensive support number and felt like there were school kids on the support desk. Called virginmedia to get my MAC code. Time to transfer to a more reliable provider now.
Famous last words: Stay away from Virgin Media
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