When I first joined Virgin in 2003 I was really pleased with their 512Mbps service. True at ?24.99 it\'s not the cheapest but unlimited was the enticing factor. Since then they\'ve upgraded my line at no extra cost. Great!

Until...they \"upgraded\" my line to \'up to 8Mbps\' in the summer 2006. Oh deary me. It worked fine for about 1 week and since then I\'ve had either no connection at all or about 150Kbps max. They\'ve downgraded me to 2Mbps but it\'s still as bad and they can\'t fix it.

The icing on the cake was their \"Customer Services\" telling me I\'m paying for the unlimited bandwidth and NOT the 8Mbps connection.

Avoid them like the plague.