Signed up for telephone and adsl package. Connection problems so decided to cancel before getting stuck in 12 month contract.
Despite telephoning and emailing them to cancel the CPS before it was due to start they didn\'t cancel this service, I had to get BT to do it a few days before it was due to start.
They gave me a MAC code but then put a cancellation on the line preventing me from migrating.
They offered me ?14-99 as a goodwill gesture - it has never happened, instead they deducted ?14-99 2 days before ADSL was removed and a month later have taken an extra ?137 from my credit card.
Wouldn\'t recommend this company to anyone!
Time With Provider:
Package Name: