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Rob's Review for Virgin Media

 Virgin Media (Broadband Fixed Line)
Posted: 13th Aug, 2008    By: Rob
Full Star Empty Star Empty Star Empty Star Empty Star
Title: Post Cancellation Debits
Signed up for telephone and adsl package. Connection problems so decided to cancel before getting stuck in 12 month contract.
Despite telephoning and emailing them to cancel the CPS before it was due to start they didn\'t cancel this service, I had to get BT to do it a few days before it was due to start.
They gave me a MAC code but then put a cancellation on the line preventing me from migrating.
They offered me ?14-99 as a goodwill gesture - it has never happened, instead they deducted ?14-99 2 days before ADSL was removed and a month later have taken an extra ?137 from my credit card.
Wouldn\'t recommend this company to anyone!

Time With Provider:
Package Name:
Value
Half Star Empty Star Empty Star Empty Star Empty Star
Speed
Full Star Half Star Empty Star Empty Star Empty Star
Support
Full Star Empty Star Empty Star Empty Star Empty Star
Services
Half Star Empty Star Empty Star Empty Star Empty Star
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