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Rob's Review for Virgin Media

 Virgin Media (Broadband Fixed Line)
Posted: 13th Aug, 2008    By: Rob
Full Star Full Star Empty Star Empty Star Empty Star
Title: Slow and Poor Support
This service is fine if you only use it for downloading files and e-mails but I need it for gaming and the pings I get are atrocious, its like I\'m playing on a 56k modem! I can download at a rate of 400kbs but I ping at about 300 on UK servers?? Go figure.

The only way to contact them is through their 25p min help line. Their online chat help system does not work and when I try to send them a message through their website I am returned an error and given no alternative e-mail address. Fortunately I have only 3 months left before my 12 months is up so I can sweat it out, I fell sorry for anyone who gets stuck with this now.

Time With Provider:
Package Name:
Value
Full Star Full Star Full Star Full Star Empty Star
Speed
Half Star Empty Star Empty Star Empty Star Empty Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Full Star Full Star Empty Star Empty Star Empty Star
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