This service is fine if you only use it for downloading files and e-mails but I need it for gaming and the pings I get are atrocious, its like I\'m playing on a 56k modem! I can download at a rate of 400kbs but I ping at about 300 on UK servers?? Go figure.
The only way to contact them is through their 25p min help line. Their online chat help system does not work and when I try to send them a message through their website I am returned an error and given no alternative e-mail address. Fortunately I have only 3 months left before my 12 months is up so I can sweat it out, I fell sorry for anyone who gets stuck with this now.
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