This company has hounded me for months. Threatened me by using Quick Collect. I've told them to show me proof that I owe for the router but they can't. Told them to check the transcripts because on this I know I don't owe anything. Told them if they couldn't prove then that was the end of the matter. I've heard nothing for a month now. Ofcom informed. Quick collect is a disgusting company in their language and demeanor. Communicate by letter only and block every number. DO NOT GET BULLIED AND YOUR NOT ON YOUR OWN.