I had previously had an FTTC connection with AAISP which I couldn’t fault. End of last year I moved property and FTTC wasn’t available at the new location, only ADSL. I decided to try Plusnet as I couldn’t justify the high price that AAISP charge for ADSL.
I was really surprised how good the Plusnet service was. They supplied with their own ADSL router, which I have to say was awful. Poor WiFi and dropped connections. I changed it over to my own Netgear Nighthawk router and it was immediately syncing 1Mbps after and the connection was rock solid.
A few months later FTTC became available. I decided to upgrade to the 40/10 service, I didn’t need the 80/20. Plusnet upgrade system online wasn’t great, and got rid of the promotion I had on the account. I contacted them on Twitter and they called me back, arranged the upgrade and kept the promotion offering.
Getting really good speeds, no slow downs at peak times, and excellent value for money.
Time With Provider: 6 Months
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