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anglia's Review for BT
BT (Broadband Fixed Line)
Posted: 30th May, 2019
By:
anglia
Title: Appalling
In the past month, I have spoken to BT (presumably India) once using Live Chat and the other on the phone,
I asked them the date my contract ended and what financial penalties I would receive if I left early.
In the case of Live Chat, I was told I was taking up too much of their time and they pulled the plug on me
Same again on the phone, soon as I said I wanted to leave they lost interest in the conversation and hung up.
Shocking attitude.
Time With Provider: 8 Years
Package Name: Basic
I asked them the date my contract ended and what financial penalties I would receive if I left early.
In the case of Live Chat, I was told I was taking up too much of their time and they pulled the plug on me
Same again on the phone, soon as I said I wanted to leave they lost interest in the conversation and hung up.
Shocking attitude.
Time With Provider: 8 Years
Package Name: Basic
Value
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Support
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