£40.49pm for ADSL2+ 15Mbps, 15Gb cap
£9pm for free UK calls (Anytime)

Their equipment at the exchange or cabinet was faulty about once a year and each time they'd try to intimidate me by saying they believed the fault was on my (newish) property and I'd be liable for the £125 engineers bill.

The free WiFi has degenerated badly over the years, completely failing to connect for hours every couple of days where there's a strong signal and it normally works well.

All the other features they bundle in are worthless to me - email, storage, Web Protect, BT Virus Protect and BT Parental Controls